Privacy Policy

Introduction

Harbor-robin Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal information when you use our website and services.

We are registered in England and Wales and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal information:

Information You Provide

• Name and contact details when you fill in forms on our website
• Email address when you request information about our services
• Business information relevant to your enquiry
• Correspondence if you contact us

Information We Collect Automatically

• Technical information including IP address, browser type, and operating system
• Information about your visit, including pages viewed and navigation paths
• Cookies and similar technologies (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver services you have engaged us to provide
• To send relevant communications about our services (with your consent)
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary for compliance with a legal obligation

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in operating our website and delivering our services
• Professional advisers including lawyers, accountants, and auditors
• Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Enquiry data is typically retained for two years after our last interaction. Client data is retained for six years after the end of the business relationship to comply with legal requirements.

Your Rights

Under data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limited processing of your data
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encryption where appropriate, and restricted access to personal information.

International Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.